Aviation & Travel Insights

Volume XIX, Issue 59 | September 19, 2017 | By: Dan McKone, Alan Lewis

Not long ago “traveling in style” simply meant first-class transportation, plush accommodations, and dining nightly at five-star restaurants. It was an aspiration that few could ever hope to achieve. But according to the L.E.K. 2017 Luxury Travel Study — a survey of nearly two thousand U.S. travelers — that has begun to change.

Volume XIX, Issue 49 | July 27, 2017 | By: Ashish Khanna, Simon Barrett, Karin von Kienlin, Francois Mallette

New mobility is a brave and exciting opportunity with a significant financial prize. In this Executive Insights, L.E.K. Consulting identifies the key provider categories emerging in the new mobility paradigm and highlight the critical success factors as they seek to create commercially viable operations.    

L.E.K. Consulting

While maximizing shareholder value is an important corporate objective, it is not specific and accountable enough for operating management, who must also know which factors most influence value and which factors can be most easily affected. This Executive Insights presents an approach to increasing performance that will forge stronger links between operating performance measures and shareholder value creation.

L.E.K. Consulting

Successful strategic planning is not a mysterious process available to an exclusive group of top-performing companies. Value-creating strategies are the result of executive commitment, hard work and a well-defined approach. This Executive Insights illustrates some practical techniques for managing the development and execution of business strategies.

Volume XIX, Issue 30 | May 11, 2017 | By: Alan Lewis, Zafar Momin, Peter Smith

Airlines have long understood that trust is essential to their relationship with customers. Building trust between traditional competitors does not come naturally. The success of JVs depends on airlines’ ability to construct equitable and flexible partnership arrangements. This Executive Insights cites research and market examples to help airlines seeking to maximize the value of joint ventures.

Volume XIX, Issue 28 | May 9, 2017 | By: Dan McKone, Alan Lewis

The global airline industry has long been criticized for its inability to earn sufficient returns. But in 2016, for the second consecutive year, the industry generated approximately $17 billion in economic profit (EP), down from the 2015 record of roughly $25 billion. Learn more in This Aviation Insights Review, which provides an update on the global airline industry.

L.E.K. Consulting

The International Air Transport Association (IATA) is forecasting global profits for the airline industry of approximately $30 billion in 2017,* down from a peak of roughly $36 billion in 2016E given an uptick in expected fuel costs. With this backdrop, L.E.K. sees the next five years as critical for airlines to continue their transition from subsistence to sustainability via investments in both product and customer-facing services.

Volume XIX, Issue 3 | January 22, 2017 | By: George Woods

Millennials are reinventing the travel and transport industries. That means everything from the destinations they visit to the way they find and share information about their trips. In this Executive Insights we examine how Millennials behaviours are changing the economics of the airport, travel and associated sectors as this cohort reach the peak of their spending years.

L.E.K. Consulting

In this Executive Insights Spotlight on Transport, L.E.K. examines the changing behaviors of passengers and reveals how transport providers must act and think differently to implement a differentiated merchandising strategy — one that truly captivates their passengers with personalized, bundled content and connectivity offerings and makes the most of their time on board. 

Volume XVIII, Issue 30 | August 9, 2016 | By: Peter Smith

There are only a few KPIs which have a large influence on profitability – but defining and understanding how they interact with each other can be difficult. L.E.K. has developed a Dynamic Performance Management tool which can help businesses to address this problem and improve profitability by more than 30%.